Best AI Helpdesk AI Tools

telli

telli GmbH

Enterprise AI agents for omnichannel customer support across voice, chat, and email

Hugo (Hugo.ai)

Hugo (Hugo.ai)

AI customer support agent built on Crisp with 40% autonomous resolution for multi-channel support

Botpress Desk

Botpress Inc.

AI-native helpdesk that resolves L1, L2, L3 tickets without per-seat costs

HelpCrunch

HelpCrunch

All-in-one customer support platform with AI Agents and omnichannel chatbot

OpenFrame

Flamingo (OpenFrame)

AI-native MSP/IT platform with native PSA, RMM, and helpdesk without per-module billing

Sobot

Sobot (Global Leader in Contact Center Solutions)

Omnichannel AI contact center with five-AI framework for 35% cost reduction

Hugo

Crisp Inc.

Ultra-low-cost AI support agent at $0.05/conversation with MCP tool access

Gradient Labs

Gradient Labs Ltd.

AI customer operations platform purpose-built for financial services compliance

Atomicwork

Atomicwork Inc.

AI-native ITSM platform with universal AI agent (Atom) automating 85% of service desk tasks

Wizr AI

Wizr AI

Sentiment analysis combining customer support automation, intelligent routing, and workflow automation

Kapture CX

Kapture CX

Enterprise agentic AI platform for omnichannel customer experience with deep industry specialization

Enjo AI

Enjo AI

AI agents for B2B support without helpdesk replacement or migration

Workativ

Workativ Inc.

AI agents for IT and HR support that automate 80% of repetitive queries

Macha

Macha Inc.

AI agent platform that works on top of existing helpdesks

Helply

Helply (formerly Groove)

AI-native B2B support platform with outcome-based pricing

Botpress

Botpress Inc.

Enterprise-grade AI agent platform handling complex support workflows

ReleaseDock

ReleaseDock Inc.

In-app support widget combining AI agent, help center, and product changelog

ServiceNow Autonomous Workforce

ServiceNow Inc.

AI-powered team of specialists for IT support and business service management

Robin (by Atera)

Atera Networks

Autonomous IT support agent resolving device and cloud issues end-to-end with 50% resolution guarantee

Helptal

Evith LLC

All-in-one AI helpdesk unifying ticketing, live chat, knowledge base, and appointment booking

Flowcall

Flowcall Inc.

AI customer service agents for e-commerce with 80-90% automation rates

Weav

Weav Inc.

AI customer support agents that master your product and resolve complex issues autonomously

Rezolve.ai

Rezolve.ai

Purpose-built agentic AI for IT and HR support with autonomous L1/L2 automation

Intryc

Intryc

AI-powered autonomous agents for eCommerce and consumer support automation

YourGPT

YourGPT Inc.

AI-first helpdesk platform with agentic capabilities and omnichannel automation

HappyFox

HappyFox

Mid-market helpdesk with embedded AI automation and unified workflows

Fixify

Fixify Inc.

AI-native IT automation that resolves 75% of help desk tickets automatically

Risotto

Risotto

AI-powered IT help desk embedded in Slack with intelligent ticket automation

ThriveDesk

ThriveDesk

AI-powered helpdesk for SMBs with transparent flat-rate pricing starting at $9/month

Featurebase

Featurebase

All-in-one AI support platform for product-led SaaS teams

Evly

EverHelp

AI customer service agent with 85% automation rate across 95+ languages

Assembled

Assembled Inc.

First platform connecting AI automation with workforce management

Thena

Thena Inc.

AI-first B2B customer support platform built for Slack and Teams

Kustomer

Kustomer Inc.

First AI-native customer service platform with integrated CRM and SMART AI Agents

BlueTweak

BlueTweak

All-in-one CCaaS platform with KB-grounded AI, voice, and workforce management

Tiledesk

Tiledesk

Open-source, no-code AI operating system for multi-channel customer support and automation

Freshdesk Freddy AI

Freshworks Inc.

Native AI suite for helpdesk automation with copilot and autonomous agents

Atera

Atera

Agentic AI platform for IT operations and customer support with autonomous agents

DevRev Computer

DevRev Inc.

AI-native platform unifying customer support and product development with autonomous agents

Help Scout

Help Scout

AI-powered customer support platform with shared inbox and sentiment analysis

SysAid

SysAid

AI-powered ITSM platform with generative AI built into every element

Plain

Plain

API-first AI support infrastructure for B2B technical teams

Pylon

Pylon Inc.

AI-native B2B support platform for Slack, Teams, Discord, and email

Front

Front

AI customer support software for teams handling complexity with centralized conversation management

Crisp

Crisp

All-in-one AI customer support platform with flat-rate pricing and omnichannel capabilities

Moveworks

Moveworks Inc.

Enterprise AI platform for IT and employee support automation

Gorgias

Gorgias

Omnichannel helpdesk with native AI for e-commerce and direct-to-consumer brands

Cobbai

Cobbai

AI-first helpdesk with modular AI agents for customer service automation

Capacity

Capacity Inc.

AI-powered support automation platform deflecting 90% of customer inquiries

Deskpro

Deskpro

AI-powered helpdesk with flexible deployment options and multi-channel support