AI Products for CX

Botpress Desk

Botpress Inc. · Founded 2017

Paid · $114-$165/month per AI agent on existing helpdesks; $0 additional seats on Botpress Desk

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About

Botpress Desk is an AI-first helpdesk launched in 2025 that handles ticket management natively without per-seat pricing. It can connect to existing Zendesk or Intercom systems or operate standalone, with AI agents capable of handling refunds, order updates, and complex multi-step workflows. Teams report 12x growth in full AI resolution within 3 months with CSAT improvements from 4.11 to 4.63 out of 5.

Features

AI ticket automation
Multi-channel support (WhatsApp, Instagram, Slack, Telegram)
Knowledge base integration
Escalation routing
Workflow automation
No per-seat licensing

Integrations

ZendeskIntercomHubSpotNotionJiraSalesforceShopifyStripeZapier

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