AI Products for CX

Intercom

Intercom Inc. · Founded 2011

Enterprise · $39/seat/month

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About

Intercom provides an integrated AI customer service suite combining Fin, its flagship AI agent, with a next-generation helpdesk. The platform enables both autonomous issue resolution and agent-assisted support from a unified workspace, with AI learning from human conversations to continuously improve. Agents using Copilot close 31% more conversations daily.

Features

Fin AI Agent for autonomous resolution
Copilot for agent assistance
Unified helpdesk with shared inbox
Omnichannel support
Real-time insights and analytics
Seamless AI-human handoffs
Customer context and history
Proactive messaging capabilities

Integrations

SalesforceShopifyStripeHubSpot200+ apps via Marketplace

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