AI Products for CX

Kommunicate

Kommunicate Pvt. Ltd. · Founded 2017

Paid · $34/month (Starter plan)

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About

Kommunicate is a no-code AI automation platform designed for customer support teams to reduce ticket volume through conversational AI. It emphasizes intelligent escalation, knowing when to respond, escalate, or hand off to humans. The platform provides visibility into automation decisions and maintains human oversight, making it ideal for teams prioritizing safe, reliable automation.

Features

AI chatbot automation
Intelligent escalation rules
Multichannel support (web, mobile, WhatsApp, Telegram, Instagram)
AI agent assist
Phone call AI
Campaign messaging
Analytics and reporting
Conservative automation for safety

Integrations

ZendeskFreshdeskKustomerSlackMultiple ticketing systems

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