AI Products for CX

telli

telli GmbH · Founded 2024

Enterprise · Custom

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About

telli is a Berlin-based startup founded in 2024 that provides enterprise AI customer agents handling voice calls, WhatsApp messages, live chat, and email. The platform automates customer interactions at scale while supporting human teams rather than replacing them, reducing support costs and improving response times.

Features

AI voice agents for inbound calls
Multi-channel support (WhatsApp, chat, email)
Human handoff capabilities
Policy and knowledge ingestion
Tone and brand customization
Real-time agent configuration
Performance metrics tracking

Integrations

CRM systemsWhatsAppEmail platformsChat systems

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