AI Products for CX

Nextiva XBert

Nextiva · Founded 2008

Paid · Custom (contact sales)

Visit Website Leave Review

About

XBert is Nextiva's AI employee that handles customer calls, chats, emails, and messages without requiring human agents for every interaction. It's grounded in your business context, maintains conversation history, and performs tasks like booking appointments and resolving issues. Built on enterprise-grade infrastructure with PCI DSS, HIPAA, and SOC 2 compliance.

Features

Omnichannel customer conversations (voice, chat, email, messaging)
Business context grounding
Autonomous task completion
Intelligent escalation with transcript handoff
Real-time transcription and recording
Enterprise compliance (PCI, HIPAA, SOC 2)
Appointment booking and management

Integrations

Nextiva NEXT PlatformUnified CX solutionVoice and messaging channelsCRM systems

Reviews (0)

No reviews yet. Be the first to review!

Alternatives to Nextiva XBert

eesel AI

eesel

Simple AI support assistant that learns from your knowledge and integrates with existing helpdesks

MavenAGI

MavenAGI Inc.

GPT-4 powered customer service agents with 1M+ validated interactions

Newo.ai

Newo AI Ltd.

Human-like AI agents deployable in minutes with 24/7 availability

Ravenna

Ravenna Software Inc.

AI-native ITSM platform built natively for Slack with conversational ticketing

EnterpriseCustom

Intercom

Intercom Inc.

AI agent platform with Fin AI resolving complex queries and integrating seamlessly with helpdesk

Enterprise$39/seat/month

Plain

Plain

API-first AI support infrastructure for B2B technical teams

View all alternatives

Review Nextiva XBert

Overall

Ease of Use

Value

Support

Features