AI Products for CX

Hay.chat

Hay.chat

Open Source · Free (open-source); hosted option available

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About

Hay.chat is an open-source customer support automation platform that goes beyond answering questions to actually execute actions - processing refunds, updating orders, resetting passwords. It's configured in plain language (no flowcharts) and integrates with Shopify, Zendesk, HubSpot, WooCommerce, and custom APIs.

Features

action execution (refunds/order updates)
plain language configuration
system integration
open-source transparency
order tracking
multilingual support

Integrations

ShopifyStripeZendeskHubSpotWooCommerceMagentoweb chat

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