Botpress

About

Botpress is an enterprise-grade AI agent platform built from the ground up for customer support. Unlike traditional helpdesks that bolt on AI features, Botpress was built AI-first to handle complex, action-required tickets that other tools escalate. It works standalone or on top of existing Zendesk/Intercom systems with no migration required. Features include AI-native helpdesk, agent studio, autonomous engine, and knowledge bases with deployment across multiple channels.

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