AI Products for CX

Rep AI

Rep AI · Founded 2022

Freemium · Free 14-day trial; Paid plans available (exact pricing not disclosed)

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About

Rep AI is an AI-first platform built specifically for ecommerce brands that combines customer support, product discovery, and behavioral AI in one unified system. The platform powers millions of shopper conversations with AI agents that resolve routine inquiries automatically before tickets are created while driving sales and capturing actionable shopper insights.

Features

AI-native helpdesk for ecommerce
Omnichannel support (chat, email, social, WhatsApp)
Behavioral AI for sales and support
Order tracking and returns automation
Product discovery and recommendations
Unified inbox for team collaboration
Automatic ticket routing and automation
Shopper insight and pattern capture
Direct Shopify, WooCommerce, Salesforce Commerce integration

Integrations

ShopifyWooCommerceSalesforce CommerceGorgiasKlaviyoTapcartPostscriptInstagramWhatsApp

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