AI Products for CX

Clad

Clad Labs · Founded 2025

Freemium · Free

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About

Clad is a Y Combinator-backed startup (Fall 2025) that transforms internal communication platforms into support infrastructure. It enables support agents to investigate and resolve complex tickets directly in Slack, Teams, and email, with automatic knowledge capture from every resolved conversation. Purpose-built for teams using internal communication tools as their primary support channel.

Features

Slack/Teams/Email integration
Hard ticket resolution
Automatic knowledge capture
Unified queue
Conversation tracking
AI-assisted investigation

Integrations

SlackMicrosoft TeamsEmail

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