AI Products for CX

Atomicwork

Atomicwork Inc. · Founded 2023

Enterprise · Custom

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About

Atomicwork is an AI-native ITSM and ESM (Enterprise Service Management) platform powered by agentic AI. The platform features a universal AI agent (Atom) that automates repetitive tasks, handles service requests from Slack/Teams, manages incident and asset management, and extends beyond IT to HR, Finance, and Legal departments. Recognized in Gartner's AI ITSM Hype Cycle 2026.

Features

Universal AI agent (Atom)
Slack & Teams integration
Service request automation
Incident management
Asset management
Conversational AI interface
Out-of-box automation
Customizable workflows
Multi-department support
Employee self-service
Voice & vision AI

Integrations

Microsoft TeamsSlackOktaLansweeperMicrosoft1000+ enterprise apps

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