Best AI Sentiment Analysis Tools

Customer sentiment and emotion detection

17 tools

Canvas Analytics

Canvas Labs

AI platform converting unstructured customer interaction data into actionable insights

PaidCustom

Sentiment Analysis

Wizr AI

Sentiment analysis combining customer support automation, intelligent routing, and workflow automation

PaidCustom

Sentiment Analysis

Pifini

Pifini AI

Real-time call sentiment scoring and AI coaching for partner sales teams

Freemium$50/user/year

Sentiment Analysis

CrafterQ

Website AI agent platform for engagement, sales, and support with sentiment detection

FreemiumFree plan available, no credit card required

Sentiment Analysis

Zonka Feedback

Zonka Feedback Inc.

AI-powered customer feedback analysis with real-time sentiment and intent detection

FreemiumFree for basic features; paid plans start at custom pricing

Sentiment Analysis

Delight.ai

Delight AI Inc.

AI customer service platform with built-in sentiment analysis and emotion tracking for every conversation

FreemiumFree trial available

Sentiment Analysis

Thematic

AI-powered feedback analytics extracting themes from open-ended responses

Paid$25,000/year

Sentiment Analysis

ClientZen

Real-time sentiment analysis for customer feedback and online reviews

PaidCustom

Sentiment Analysis

Unwrap

Unwrap AI

AI automatically groups customer feedback by sentiment and theme

PaidCustom

Sentiment Analysis

Kapiche

Kapiche Ltd.

Dynamic discovery of themes in customer feedback linked to business metrics

PaidCustom

Sentiment Analysis

Clootrack

AI sentiment analysis detecting emotional signals in customer feedback

PaidCustom

Sentiment Analysis

Productlogz

Productlogz Inc.

AI-powered customer feedback analysis turning insights into action

FreemiumFree

Sentiment Analysis

Lucidya

Lucidya Inc.

AI-powered sentiment analysis and customer support tooling for smarter decisions

EnterpriseCustom

Sentiment Analysis

SentiSum

SentiSum Ltd.

AI-native sentiment analysis platform with domain-trained AI for support teams

PaidCustom Enterprise

Sentiment Analysis

Oscar Chat

Oscar Chat Inc.

All-in-one AI chatbot, live chat, popups, and email platform for websites

FreemiumFree tier available, paid from affordable SMB pricing

Sentiment Analysis

Help Scout

AI-powered customer support platform with shared inbox and sentiment analysis

Paid$25/user/month

Sentiment Analysis

Verloop

Verloop.io

Conversational AI platform for automating customer and employee conversations

PaidCustom

Sentiment Analysis