AI Products for CX

Zonka Feedback

Zonka Feedback Inc. · Founded 2018

Freemium · Free for basic features; paid plans start at custom pricing

Visit Website Leave Review

About

Zonka Feedback brings AI into every step of customer feedback workflows with real-time sentiment analysis, intent detection, theme analysis, and automated response workflows. The platform helps teams understand customer emotions and frustrations at scale without increasing headcount.

Features

Real-time sentiment analysis
Intent detection and theme analysis
Automated response workflows
Text analysis and emotion detection
Custom reporting
Multi-channel feedback collection
Urgency-based automation
Integration with support tools

Integrations

ZendeskSalesforceHubSpotCustom CRM systemsEmail platforms

Reviews (0)

No reviews yet. Be the first to review!

Alternatives to Zonka Feedback

eesel AI

eesel

Simple AI support assistant that learns from your knowledge and integrates with existing helpdesks

MavenAGI

MavenAGI Inc.

GPT-4 powered customer service agents with 1M+ validated interactions

Newo.ai

Newo AI Ltd.

Human-like AI agents deployable in minutes with 24/7 availability

TeamSupport B2B AI Platform

TeamSupport

Account-centric B2B support platform with AI-driven customer distress detection

Paid$45/user/month (Essential plan)

Ravenna

Ravenna Software Inc.

AI-native ITSM platform built natively for Slack with conversational ticketing

EnterpriseCustom

Intercom

Intercom Inc.

AI agent platform with Fin AI resolving complex queries and integrating seamlessly with helpdesk

Enterprise$39/seat/month

View all alternatives

Compare Zonka Feedback

Zonka Feedback vs Kapiche Flip CX vs Zonka Feedback Risotto vs Zonka Feedback Zonka Feedback vs Toma Zonka Feedback vs Omilia

Review Zonka Feedback

Overall

Ease of Use

Value

Support

Features