Best AI Chatbots for E-commerce Support

AI chatbots and support tools for online stores. Handle order inquiries, returns, and product questions automatically.

eesel AI

eesel

Simple AI support assistant that learns from your knowledge and integrates with existing helpdesks

Paid$299/month

MavenAGI

MavenAGI Inc.

GPT-4 powered customer service agents with 1M+ validated interactions

PaidCustom

Newo.ai

Newo AI Ltd.

Human-like AI agents deployable in minutes with 24/7 availability

PaidCustom

Plain

API-first AI support infrastructure for B2B technical teams

PaidCustom

Exei

No-code AI agent platform for rapid deployment of customer service automation

PaidCustom

Vozy

Vozy Inc.

Conversational AI platform for voice and omnichannel customer service

EnterpriseCustom

Kommunicate

Kommunicate Pvt. Ltd.

AI-powered automation platform reducing ticket volume with intelligent escalation and human oversight

Paid$34/month (Starter plan)

Tidio

Tidio Sp. z o.o.

All-in-one customer service platform with Lyro AI automating inquiries across channels affordably

FreemiumFree (paid plans from $29/month)

Verloop

Verloop.io

Conversational AI platform for automating customer and employee conversations

PaidCustom

Chatbase

Chatbase Inc.

AI agent platform for building and deploying customer support agents

FreemiumFree (100 credits/month)

Crescendo.ai

Crescendo AI Inc.

24/7 AI customer support with 99.8% resolution accuracy and human-like empathy

Paid$1.25/resolve

Help Scout

AI-powered customer support platform with shared inbox and sentiment analysis

Paid$25/user/month

Tiledesk

Open-source, no-code AI operating system for multi-channel customer support and automation

FreemiumFree/Self-hosted or from $15/month for Starter plan

Certainly AI

Certainly (formerly BotXO)

No-code conversational AI platform built for e-commerce and service teams

PaidCustom (quoted per deployment)

respond.io

Respond.io

Omnichannel AI agents for WhatsApp, voice, email, and messaging at scale

PaidGrowth plan includes AI usage at no extra cost

Yuma AI

E-commerce AI agents that automate 40-60% of support tickets with high accuracy

PaidPerformance-based pricing (pay per resolved ticket)

Crisp

All-in-one AI customer support platform with flat-rate pricing and omnichannel capabilities

FreemiumFree / €95/month (Essentials)

Kore.ai

Enterprise-grade agentic AI platform for building autonomous customer service agents

EnterpriseCustom

Comm100

Comm100 Network Corporation

Omnichannel AI engagement platform with AI agents, copilot, and insights

EnterpriseCustom

Pylon

Pylon Inc.

AI-native B2B support platform for Slack, Teams, Discord, and email

Paid$5,000-$10,000/year

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