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Certainly AI

Certainly (formerly BotXO) · Founded 2018

Paid · Custom (quoted per deployment)
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About

Cloud-based chatbot solution specifically designed for e-commerce, webshops, and customer care centers. Provides visual no-code interface with drag-and-drop conversation builder. Powers AI agents that can recommend products, upsell, guide checkout, and resolve queries (returns, refunds, order tracking). Uses LLMs for natural language understanding with pre-built e-commerce templates.

Features

  • Visual no-code builder
  • Pre-built e-commerce templates
  • Product recommendations
  • Upselling capabilities
  • Order management integration
  • Zero-party data collection
  • LLM-powered conversations

Integrations

ZendeskShopifyWooCommerceMagentoe-commerce platforms

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