AI Products for CX

Crisp

Crisp · Founded 2018

Freemium · Free / €95/month (Essentials)

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About

Crisp is a comprehensive customer support platform combining shared inbox, live chat, chatbots, knowledge base, and CRM in one workspace. It features AI-powered chatbots, omnichannel support across WhatsApp, Instagram, Messenger, email, and SMS. Uses flat-rate workspace pricing rather than per-agent fees, making it attractive for startups and SMBs.

Features

AI chatbots and agents
Omnichannel messaging
Shared inbox
Knowledge base
CRM features
Sentiment analysis
Live translation
No-code workflow builder
GDPR compliant

Integrations

WhatsAppInstagramMessengerTelegramSlackEmailSMS100+ integrations

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Review Crisp

Overall

Ease of Use

Value

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Features