All AI Products

Balto

Balto Inc.

Real-time AI coaching and QA for contact center agents

Level AI (Naviant)

Level AI

Full-stack agentic CX platform unifying human and AI agents

Wonderful.ai (acquired by Zendesk as Ultimate AI)

Zendesk (acquired Ultimate AI 2024)

Zendesk's agentic AI agents for omnichannel customer service automation

Nutshell (with Power AI)

Nutshell, Inc.

Easy-to-use CRM with integrated AI features for SMB customer service teams

Yellow.ai

Yellow.ai

Enterprise conversational AI platform for customer and employee service automation

Sendbird Delight AI (new brand)

Sendbird (delight.ai)

Omnipresent AI agents with Agent Memory Platform for enterprise customers

TeamSupport B2B AI Platform

TeamSupport

Account-centric B2B support platform with AI-driven customer distress detection

Freshdesk Freddy AI

Freshworks Inc.

Native AI suite for helpdesk automation with copilot and autonomous agents

Sendbird Desk with AI Agent

Sendbird

Omnichannel customer support with consumption-based AI agents

Atera

Atera

Agentic AI platform for IT operations and customer support with autonomous agents

Kore.ai

Kore.ai

Enterprise-grade agentic AI platform for building autonomous customer service agents

DevRev Computer

DevRev Inc.

AI-native platform unifying customer support and product development with autonomous agents

Help Scout

Help Scout

AI-powered customer support platform with shared inbox and sentiment analysis

SysAid

SysAid

AI-powered ITSM platform with generative AI built into every element

Observe.AI

Observe.AI

GenAI conversation intelligence platform for contact center analytics and AI agents

Vozy

Vozy Inc.

Conversational AI platform for voice and omnichannel customer service

Plain

Plain

API-first AI support infrastructure for B2B technical teams

Pylon

Pylon Inc.

AI-native B2B support platform for Slack, Teams, Discord, and email