Egentify
Egentify Inc. · Founded 2024
Freemium · Free plan / Flat pay-as-you-resolve pricing
About
Egentify is a groundbreaking ecommerce customer support solution tailored for Shopify and WooCommerce stores. Unlike conventional chatbots that only deflect, Egentify actively engages customers through chat and phone to take real actions—looking up orders, processing refunds, and handling support inquiries without human assistance or knowledge base maintenance. The platform integrates smoothly with online stores to access real-time data during every conversation.
Features
- No-code setup
- Live order data access during conversations
- Autonomous refund processing
- Order lookup and modifications
- Chat and voice support
- Real-time store integration
- Automatic escalation to humans
- Multi-store support
Integrations
ShopifyWooCommerce
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