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TeamSupport B2B AI Platform

TeamSupport · Founded 2011

Paid · $45/user/month (Essential plan)
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About

Purpose-built B2B support platform with proprietary Customer Distress Index that predicts churn risk using AI. Features AI-assisted workflows, automated ticket summarization, and omnichannel support. Connects every support interaction to account-level insights with native Slack/Teams integration.

Features

  • Customer Distress Index (AI-powered churn prediction)
  • AI ticket summarization
  • AI-assisted reply suggestions
  • Multi-channel support (email, chat, Slack, Teams)
  • Account-centric workflows
  • Native Slack/Teams integration
  • Rich-media ticketing
  • Revenue impact tracking

Integrations

SlackMicrosoft TeamsCRM systemsSuccess platformsDevelopment tools

Reviews (0)

1.0
Jul 1, 2026

Do not use this company - they will lock you into an annual renewal and change the terms without advising. We signed up 11 years ago and they changed the terms and hide the cancellation policy on the...

Hamish Eltonvia Trustpilot ↗

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Review TeamSupport B2B AI Platform

Overall
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