AI Products for CX

Uniphore

Uniphore Software Systems · Founded 2008

Enterprise · Custom

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About

Uniphore's Business AI Suite delivers end-to-end contact center transformation with Real-time Guidance Agent, Self-Service Agent, and Conversation Insights Agent. Built on a unified platform supporting composable, sovereign AI architecture across on-prem and cloud. Recently announced partnerships with KPMG, Cognizant, and Rackspace in 2026.

Features

Multi-agent orchestration
Real-time agent guidance
Self-service AI agents
Conversation intelligence
Emotion-aware responses
Multilingual support
Enterprise QA automation
On-prem/cloud deployment

Integrations

CRM systemsWorkflow platformsCustom APIsModel Context Protocol (MCP)

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