AI Products for CX

Sidekick (TextSidekick)

Sidekick Inc · Founded 2025

Freemium · Free trial available

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About

Y Combinator P26-backed platform enabling frontline workers in manufacturing, retail, and auto to text questions and receive instant answers from company knowledge. No app, no login—works on any phone. Automatically generates knowledge base from documents and video walkthroughs.

Features

SMS interface
Document ingestion
Video tutorial generation
Multi-language support
Photo identification
Voice memos
Incident escalation
Knowledge base automation

Integrations

Document management systemsVideo platformsSupervisor SMS escalation

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