AI Products for CX

Embrace.ai

Embrace.ai · Founded 2023

Paid · Custom

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About

Embrace.ai is purpose-built for B2B SaaS teams with complex products, delivering brand-tuned AI agents and deep knowledge integration across Zendesk, Jira, Confluence, and Notion. It achieves 30-50% ticket deflection through conversational search and agent-facing copilot features with minimal implementation time.

Features

Conversational search for customers and agents
AI-powered ticket deflection
Brand-tuned virtual agents
Agent assist copilot within Zendesk/Jira
Knowledge base optimization with gap detection
Topic and sentiment analytics
Automated knowledge content drafting

Integrations

ZendeskJira Service ManagementConfluenceNotionGuruSlackMicrosoft TeamsSalesforce

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