AI Products for CX

Rulebase

Rulebase (YC F2024) · Founded 2024

Enterprise · Custom

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About

Rulebase is a Y Combinator-backed startup providing AI coworkers that monitor 100% of customer interactions in real-time for banks and fintechs. The platform flags compliance breaches, high-risk issues, and quality gaps across calls, chats, and emails, then routes them to appropriate teams. Delivers up to 30% reduction in escalations and QA cycles.

Features

100% interaction monitoring
Real-time compliance flagging
Risk identification
Quality gap detection
Multi-channel analysis (calls, chats, emails)
Intelligent routing
Automated QA

Integrations

Call systemsChat platformsEmail systemsCRM platforms

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