AI Products for CX

Level AI

Level AI · Founded 2019

Enterprise · Custom

Visit Website Leave Review

About

Level AI is a full-stack AI platform built specifically for contact centers, offering agent assist, automated quality assurance, voice of customer insights, AI virtual agents, and real-time coaching. Features InstaScore for consistent agent performance evaluation and Voice of Customer dashboard for trend detection.

Features

Agent assist
Automated QA (InstaScore)
Voice of Customer analytics
AI virtual agents
Real-time coaching
Custom dashboards
Integration with CRM/BI systems

Integrations

ZendeskGenesysAvayaSalesforceTableau

Reviews (0)

No reviews yet. Be the first to review!

Alternatives to Level AI

Newo.ai

Newo AI Ltd.

Human-like AI agents deployable in minutes with 24/7 availability

Ravenna

Ravenna Software Inc.

AI-native ITSM platform built natively for Slack with conversational ticketing

EnterpriseCustom

Intercom

Intercom Inc.

AI agent platform with Fin AI resolving complex queries and integrating seamlessly with helpdesk

Enterprise$39/seat/month

Plain

Plain

API-first AI support infrastructure for B2B technical teams

Vozy

Vozy Inc.

Conversational AI platform for voice and omnichannel customer service

EnterpriseCustom

Kommunicate

Kommunicate Pvt. Ltd.

AI-powered automation platform reducing ticket volume with intelligent escalation and human oversight

Paid$34/month (Starter plan)

View all alternatives

Compare Level AI

Level AI vs Rasa Level AI vs Regal.ai

Review Level AI

Overall

Ease of Use

Value

Support

Features