AI Products for CX

Front

Front · Founded 2013

Paid · $25/person/month

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About

Front is an AI-powered customer support platform that brings every customer conversation across email, chat, SMS and more into one shared workspace. Unlike platforms that bolt on AI, Front has AI at its core for routing, insights extraction, and resolution acceleration. Designed for teams dealing with complex interactions and high context requirements.

Features

AI-powered routing
Unified conversation workspace
Multi-channel integration
Real-time sentiment analysis
Context extraction
Agent collaboration
Smart CSAT measurement
Contextual AI assistance

Integrations

EmailChatSMSSlackSalesforceHubSpotZendesk50+ integrations

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