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Twig

Teamsync Software Inc. · Founded 2021

Paid · $0.99-$5 per resolved ticket or custom
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About

Twig deploys autonomous AI agents that resolve customer support tickets without hallucinations, using production-grade retrieval-augmented generation. It integrates with Zendesk, Salesforce, Intercom, and 30+ tools, delivering 24/7 ticket resolution with full context and evidence-based responses.

Features

  • Autonomous ticket resolution
  • RAG with citations
  • Multi-channel deployment
  • Omnichannel support
  • AI-powered triage
  • Knowledge base integration
  • PII detection and redaction
  • Performance analytics

Integrations

ZendeskSalesforceIntercomSlackConfluenceGoogle DriveOneDrivePostgreSQLMongoDB

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