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Text App

Text · Founded 2022

Freemium · Free (14-day trial)

About

Text App is a unified, AI-first customer service platform that integrates live chat, email ticketing, CRM functionality, and autonomous AI agents into a single workspace. Unlike traditional helpdesks with bolted-on AI, Text Intelligence is built into the platform's core. It unifies conversations across channels so customers never repeat themselves, and AI learns from company data to handle 24/7 support with seamless human handoff.

Features

  • AI-first unified platform
  • 24/7 autonomous AI agents
  • Omnichannel context continuity
  • AI Copilot for agents
  • Real-time analytics and reporting
  • Product recommendations and upselling
  • Seamless human-AI collaboration
  • No knowledge source limitation

Integrations

Native multi-channel integrationCRM data integrationCustom API connections

Reviews (0)

Jul 16, 2026

I like that the Text app is clean and easy to use. The live chat feature is particularly valuable for instant communication and is also easy to use.

G2 reviewervia G2 ↗

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