Text App

About

Text App is a unified, AI-first customer service platform that integrates live chat, email ticketing, CRM functionality, and autonomous AI agents into a single workspace. Unlike traditional helpdesks with bolted-on AI, Text Intelligence is built into the platform's core. It unifies conversations across channels so customers never repeat themselves, and AI learns from company data to handle 24/7 support with seamless human handoff.

Alternatives to Text App

eesel AI

eesel

Simple AI support assistant that learns from your knowledge and integrates with existing helpdesks

Paid$299/month

Pylon

Pylon Inc.

AI-native B2B support platform for Slack, Teams, Discord, and email

Paid$5,000-$10,000/year

Freshdesk Freddy AI

Freshworks Inc.

Native AI suite for helpdesk automation with copilot and autonomous agents

Paid$49/agent/month (Pro plan); Freddy Copilot: $29/agent/month; AI Agent: $100 per 1,000 sessions

Newo.ai

Newo AI Ltd.

Human-like AI agents deployable in minutes with 24/7 availability

PaidCustom

MavenAGI

MavenAGI Inc.

GPT-4 powered customer service agents with 1M+ validated interactions

PaidCustom

Deskpro

Deskpro

AI-powered helpdesk with flexible deployment options and multi-channel support

Paid$29/month