AI Products for CX

Text App

Text · Founded 2022

Freemium · Free (14-day trial)

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About

Text App is a unified, AI-first customer service platform that integrates live chat, email ticketing, CRM functionality, and autonomous AI agents into a single workspace. Unlike traditional helpdesks with bolted-on AI, Text Intelligence is built into the platform's core. It unifies conversations across channels so customers never repeat themselves, and AI learns from company data to handle 24/7 support with seamless human handoff.

Features

AI-first unified platform
24/7 autonomous AI agents
Omnichannel context continuity
AI Copilot for agents
Real-time analytics and reporting
Product recommendations and upselling
Seamless human-AI collaboration
No knowledge source limitation

Integrations

Native multi-channel integrationCRM data integrationCustom API connections

Reviews (0)

Jul 16, 2026

I like that the Text app is clean and easy to use. The live chat feature is particularly valuable for instant communication and is also easy to use.

G2 reviewervia G2 ↗

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