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SoundHound AI (with Interactions)
SoundHound AI, Inc. · Founded 2013
Enterprise · Custom
About
SoundHound AI is a public company (Nasdaq: SOUN) that acquired Interactions in September 2025 to strengthen its leadership in agentic AI. The combined platform delivers voice and conversational AI solutions for contact centers, featuring Smart Answering for 100% call handling, Dynamic Drive-Thru, and the Amelia Platform for enterprise AI agents. Processed nearly 30M AI customer interactions in 2025 and handled 100,000+ calls for enterprises.
Features
- Smart Answering service (100% call handling)
- Voice AI with advanced speech recognition
- Multi-language support (25+) with accent adaptation
- Amelia Platform for enterprise agents
- Workflow orchestration and human-in-the-loop
- Dynamic Drive-Thru for drive-thru automation
- Employee assist and sales ordering
Integrations
Contact center platformsCRM systemsBack-office systemsCustom APIs
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