AI Products for CX

Parloa

Parloa GmbH · Founded 2018

Enterprise · Custom

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About

Parloa achieved unicorn status with $120M Series C funding, reaching $1B valuation. The Berlin-based company specializes in agentic AI for large enterprises, helping transform customer service with rigorous simulation testing and enterprise-grade security for Fortune 200 companies.

Features

Agentic AI agents
Simulation testing
Enterprise security
Voice-first integration
SIP telephony
Content filtering
Continuous learning
SOC 2 compliance

Integrations

GenesysNICESalesforceSAPMajor CCaaS platforms

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