AI Products for CX

Sierra AI

Sierra AI Inc. · Founded 2023

Enterprise · Custom (typically $150K-$400K+ entry point)

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About

Sierra AI is a high-growth enterprise AI customer support platform founded by former Salesforce co-CEO Bret Taylor and Google VP Clay Bavor. The platform specializes in creating AI agents that genuinely reflect a company's brand voice and personality through its multi-model architecture using 15+ models. It reached $100M ARR by November 2025 with a $10B valuation, serving customers like SiriusXM, SoFi, Rocket Mortgage, and Brex.

Features

Multi-model conversational AI
Brand voice customization
Complex customer journey handling
High transaction volume support
Regulated environment compliance
Omnichannel support
Tone and personality matching

Integrations

SalesforceCustom enterprise systems

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