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Sendbird Desk with AI Agent logo

Sendbird Desk with AI Agent

Sendbird · Founded 2013

Freemium · Free (Developer plan), Paid plans from usage-based
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About

Modern customer support platform combining Sendbird's communication APIs with AI agents. Offers omnichannel support (web, mobile, email, SMS, social) with AI-powered ticket automation, agent assistance, and conversation intelligence. Includes free Sendbird Desk with AI agent solution.

Features

  • AI agent with consumption-based pricing
  • Free Sendbird Desk (helpdesk)
  • Multi-channel support (web, mobile, email, SMS)
  • Automated ticket routing
  • Chat summarization
  • Tone adjustment and translation
  • Agent productivity tools

Integrations

ZendeskSalesforceFreshworksCustom third-party integrations

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