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Sendbird Delight AI (new brand)

Sendbird (delight.ai) · Founded 2013

Enterprise · Custom
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About

Sendbird's rebranded AI agent platform combining omnichannel communication with new Agent Memory Platform (AMP) that gives AI agents contextual business intelligence. Enables personalized, proactive support across voice, chat, email, and SMS with trust and compliance safeguards for enterprise scale.

Features

  • Agent Memory Platform (AMP) for customer context
  • Omnichannel deployment (voice, chat, email, SMS)
  • Proactive conversation initiation
  • Trust OS compliance framework
  • Enterprise-grade security
  • Multi-language support
  • Real-time conversation memory

Integrations

ZendeskSalesforceFreshworksCustom knowledge basesThird-party helpdesks

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