AI Products for CX

Richpanel

Richpanel · Founded 2020

Paid · $9/agent/month or ~$0.20/conversation

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About

Richpanel is an AI-native helpdesk platform designed specifically for e-commerce and DTC brands. Unlike traditional helpdesks with bolted-on AI, Richpanel is rebuilt around AI as its core, offering autonomous resolution of orders, returns, refunds, and subscription changes across email, chat, social, SMS, and voice channels with a self-service portal.

Features

AI-native helpdesk
Omnichannel support (email, chat, social, SMS, voice)
Self-service portal
Autonomous resolution
AI-driven actions (refunds, cancellations, exchanges)
Customer history and context
Unified inbox
50% autonomous resolution guarantee

Integrations

ZendeskGorgiasHelp ScoutKustomerShopifySalesforceAircallDialpadJustCall

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