AI Products for CX

Quant Digital Colleagues

Quant · Founded 2022

Enterprise · Custom

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About

Quant unveiled its agentic AI system for customer service in 2025, positioned as digital colleagues that execute complex tasks autonomously rather than just providing answers. The system handles task execution like rerouting, rebooking, and payment adjustments with 77% real-time resolution rate and sub-5-second response times.

Features

End-to-end task execution (rebooking, rerouting, payment adjustments)
Multi-channel support (phone, chat, video)
Sub-5-second response times
77% issue resolution rate
Account safeguarding
No chatbot dead ends
Real-time autonomous resolution

Integrations

Legacy customer service systemsCRM platforms

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