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PolyAI

PolyAI Ltd. · Founded 2017

Enterprise · Custom
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About

PolyAI builds enterprise voice assistants that conduct natural conversations with customers to solve problems. The platform recently won Gold Stevie Award for Best Customer Support Solution in 2026 and handles natural, human-like dialogue across 45 languages. Designed for high-volume enterprise contact centers with proven 391% ROI and managed service model.

Features

  • Natural conversation AI
  • Multilingual support (45 languages)
  • Agent Studio platform
  • Omnichannel deployment
  • Conversation intelligence
  • Enterprise compliance
  • Managed professional services

Integrations

SalesforceNICEGenesysTwilio Flex

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