AI Products for CX

Notch.cx

Notch.cx · Founded 2024

Paid · Custom

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About

Notch is an autonomous AI customer support platform built for regulated industries (SaaS, ecommerce, gaming, insurance, finance). It orchestrates multiple AI agents to resolve complex back-office processes and authorization flows, including refunds, troubleshooting, orders, and account changes. Notch autonomously resolves up to 87% of support tickets while cutting costs by 50%, with end-to-end resolution times measured in minutes rather than days.

Features

87% autonomous resolution rate
TRUE Model pricing (Ticket Resolved, Unmanned, End-to-end)
Multi-channel support (chat, email, text, social)
Advanced agentic AI architecture
Business process learning and brand voice customization
Audit trails and escalation controls

Integrations

Custom business systemsInternal APIsPayment processorsCRM systems

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