AI Products for CX

Monday.com Service

Monday.com Inc. · Founded 2012

Paid · Custom (based on team size)

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About

Monday.com Service is an AI-powered service desk built on the Monday.com Work OS, combining ticketing, knowledge management, and cross-department workflows. Designed for internal service teams across IT, HR, legal, and facilities to reduce manual effort and resolve requests faster with built-in AI capabilities.

Features

Unified ticketing and knowledge management
AI-powered automation workflows
Cross-department collaboration
Built-in AI capabilities
Customizable workflows
Real-time reporting and analytics
Multi-team support

Integrations

Monday.com ecosystemSlackEmailCustom integrations

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