AI Products for CX
Back to tools
Kayako logo

Kayako

Kayako · Founded 2012

Enterprise · $1/ticket
Visit WebsiteLeave Review

About

Kayako is an AI Support Agent platform with a phased pilot-first approach and guaranteed ROI. Features AI triage (auto-classify and prioritize), AI answers with clarification, expert implementation teams, and unique Backlog Breakthrough Guarantee. Trusted by 300+ companies for 60% ticket volume reduction.

Features

  • AI triage
  • AI answers
  • Expert implementation
  • Backlog guarantee
  • Real-time metrics
  • ROI tracking
  • Omnichannel support

Integrations

ZendeskSalesforceLegacy helpdesks

Reviews (0)

No reviews yet. Be the first to review!

Alternatives to Kayako

eesel AI logo

eesel AI

eesel

Simple AI support assistant that learns from your knowledge and integrates with existing helpdesks

Paid$299/month
MavenAGI logo

MavenAGI

MavenAGI Inc.

GPT-4 powered customer service agents with 1M+ validated interactions

PaidCustom
Newo.ai logo

Newo.ai

Newo AI Ltd.

Human-like AI agents deployable in minutes with 24/7 availability

PaidCustom
TeamSupport B2B AI Platform logo

TeamSupport B2B AI Platform

TeamSupport

Account-centric B2B support platform with AI-driven customer distress detection

Paid$45/user/month (Essential plan)
Ravenna logo

Ravenna

Ravenna Software Inc.

AI-native ITSM platform built natively for Slack with conversational ticketing

EnterpriseCustom
Intercom logo

Intercom

Intercom Inc.

AI agent platform with Fin AI resolving complex queries and integrating seamlessly with helpdesk

Enterprise$39/seat/month
View all alternatives

Compare Kayako

Kayako vs Yellow.aiFin vs KayakoKayako vs Avoca AICloudTalk AI Voice Agent vs KayakoTwig vs KayakoKayako vs CrestaKayako vs CrispHiver vs KayakoKayako vs RasaStonly vs Kayako

Review Kayako

Overall
Ease of Use
Value
Support
Features