AI Products for CX

Flai

Flai · Founded 2025

Enterprise · Custom

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About

Flai is an AI-native customer relationship platform for car dealerships founded in 2025, raising $27M Series A in October 2026 led by Base10 Partners. The platform handles inbound/outbound calls, SMS, and email, scheduling 50,000+ appointments monthly. Flai integrates deeply with dealership DMS systems and includes a purpose-built service and sales CRM for automotive workflows.

Features

24/7 call answering and engagement
SMS and email automation
Appointment scheduling and confirmation
Outbound campaign management
AI-native Service and Sales CRM
Dealership-specific workflows
Real-time availability integration
Recall and service follow-up

Integrations

Dealership Management Systems (DMS)CRM platformsPhone systemsScheduling software

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