AI Products for CX

Customerly

Customerly · Founded 2015

Freemium · $19/seat

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About

Customerly is an AI customer support platform built around Aura, an autonomous AI agent that resolves 81% of live chat, WhatsApp, and email conversations end-to-end at 4.3 CSAT. The platform combines shared inboxes, AI automation, knowledge bases, and proactive messaging to handle high-volume customer support. Aura learns instantly from help center and product data.

Features

Aura AI chatbot (81% resolution)
Live chat automation
Shared inboxes
WhatsApp and email support
Multilingual support
Sentiment measurement
Knowledge base integration
Proactive messaging
Behavioral triggers

Integrations

WhatsAppFacebookEmailHelp center systems

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