AI Products for CX

Berry

Berry · Founded 2023

Enterprise · Custom

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About

Berry is a Y Combinator-funded AI Customer Success Manager (CSM) that automates onboarding, training, support, and customer success workflows for SaaS companies. The platform acts as a co-pilot to human CSMs, providing unlimited knowledge retention, 24/7 availability, and personalized customer experiences at scale without hiring additional team members.

Features

AI CSM co-pilot
Automated onboarding
Customer training and education
24/7 support chatbot
Workflow automation
Knowledge retention
Success plan creation
Customer LMS

Integrations

SalesforceHubSpotSlackIntercom

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