AI Products for CX

ProProfs Chat

ProProfs · Founded 2007

Freemium · Free; Paid from $19.99/user/mo

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About

ProProfs Chat is a no-code AI customer service chatbot combining live chat and AI in a single interface. Users can deploy chatbots within minutes from their website, training them using help centers, FAQs, and uploaded files. Features include sentiment analysis, risk prediction for at-risk customers, resolution overviews, and AI performance reports. The platform offers both a forever-free plan and paid options starting at $19.99/user/month for teams.

Features

AI customer support agent
Live chat
Sentiment analysis
Risk prediction
FAQ automation
Real-time visitor tracking
No-code setup
CRM integrations

Integrations

WebsiteHelp centerCRM systemsSlackZapier

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