AI Products for CX
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OpenDesk

OpenStore · Founded 2024

Paid · $49/month
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About

OpenDesk is an AI-powered customer support platform built specifically for ecommerce brands. It offers unified inbox management across Facebook, Instagram, Gmail, and Messenger with auto-drafts, ticket categorization, and actionable insights for reducing customer churn.

Features

  • Unified multi-channel inbox
  • AI auto-draft responses
  • Automatic ticket categorization
  • Human-centered automation
  • Customer retention insights
  • Sentiment analysis
  • Root cause identification
  • Unlimited tickets and automations

Integrations

FacebookInstagramGmailMessengerShopify

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