AI Products for CX

Best AI Self-Service Tools

AI-powered customer self-service

9 tools

Wonderchat logo

Wonderchat

Wonderchat Inc.

No-code AI chatbot builder with 80-92% resolution rate

FreemiumFree | Paid plans starting ~$99/month
Self-Service
Knowmax logo

Knowmax

Knowmax AI

AI-powered knowledge management for contact centers with guided workflows

EnterpriseCustom
Self-Service
DocsBot logo

DocsBot

DocsBot

Turn documentation into AI-powered chatbots for customer support and internal knowledge

FreemiumFree tier available, paid plans starting at ~$99/month
Self-Service
Help.center logo

Help.center

Help.center Inc.

AI-first knowledge base with auto-learning from customer conversations and native LLM support

FreemiumFree (no credit card required)
Self-Service
NiCE AI Agents for Self-Service logo

NiCE AI Agents for Self-Service

NiCE Systems

Agentic AI agents for customer service with built-in memory and personalization

EnterpriseCustom
Self-Service
Document360 (with Eddy AI) logo

Document360 (with Eddy AI)

Document360

AI-powered knowledge base platform with Eddy AI assistant for self-service support

FreemiumFree (basic), Custom for Business/Enterprise
Self-Service
Guru logo

Guru

Guru

AI-powered knowledge platform with enterprise search and verified answers

PaidCustom (10-seat minimum)
Self-Service
LiveChatAI logo

LiveChatAI

LiveChatAI

GPT-4o powered AI agent that resolves 70% of support tickets instantly

FreemiumFree (with paid plans available)
Self-Service
Zoom Virtual Agent logo

Zoom Virtual Agent

Zoom Video Communications

AI self-service chatbot with multi-intent detection and voice agent capabilities

EnterpriseCustom
Self-Service